Terms of delivery - Fasthouse

Delivery time :

The delivery times mentioned in the table are « working days » (not including week-ends and non-working days).

Shipping terms:

We ship on the same date when an order is placed before 3 PM!

Example: An order placed on a Monday night or Tuesday before 3pm will be shipped on Tuesday.

Packages are dispatched from Monday to Friday (except non-working days):

Yes, we go ride on week-ends too!

Purchasing on the official Fasthouse France and Europe site is the assurance of a quality service: From passionate riders to riders.

We ship from our warehouse in Hossegor, France:

SDG Distribution | Fasthouse France

114 rue des Vanniers
40150 Soorts-Hossegor
FRANCE

Transporter:

We give our best to make your purchasing experience perfect.

On the way to deliver you as fast as possible we have chosen UPS, DPD and DHL, depending on your location.

Packing:

We do our best for every order on the way to have a resistant and nice looking package for you guys!

The withdrawal period is 30 days.

If the size isn’t good or any other demand, do not hesitate to contact us.

You can ship your order back to us on the way to exchange the size or color or to be refunded within 30days.

All return costs are supported by the customer.

Do not hesitate to contact us for more informations about the brand, the products or your order.